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Patient Services Rep – UHC Staffing

Patient Services Rep

Location: San Ysidro, California

Contract Type: Contract

Shift Type: Day shifts

Hours per Week: 40 hrs per week

Candidate Pay Rate: Competitive pay (DOE)

About United Health Care Staffing

At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.

Roles & Responsibilities

  • Greet patients warmly and guide them through check-in to create a calm, professional first impression
  • Communicate with patients clearly in English and Spanish to explain appointments, paperwork, and next steps
  • Accurately enter and update patient information in electronic records to keep care coordinated
  • Manage dental records filing and maintain organized patient charts with attention to detail
  • Answer phones and handle scheduling, appointment confirmations, and referral coordination
  • Use tactful verbal explanations when discussing patient inquiries and follow established procedures
  • Support clinical teams by ensuring information flows smoothly between patients and providers

Qualifications

  • High school diploma or equivalent required
  • Minimum 1 year of experience in a general office setting; dental office experience preferred
  • Bilingual in English and Spanish is required and celebrated
  • Strong oral and written communication skills with tact and professionalism
  • Typing speed of at least 35 words per minute
  • Comfortable using Windows Office applications; experience with NextGen, Dentrix, or EPIC is a plus
  • Reliable availability for Monday-Friday daytime schedule

Education

  • High School diploma or equivalent

Knowledge & Skills

  • Solid customer service and front desk skills
  • Familiarity with dental terminology and dental records filing
  • Proficiency with Windows Office; experience with NextGen, Dentrix, EPIC preferred
  • Organizational skills and attention to detail
  • Clear verbal communication and the ability to explain information tactfully
  • Basic data entry and accurate typing at 35 WPM or higher
  • Awareness of patient confidentiality and professional boundaries

Benefits

  • Competitive pay and consistent weekly hours so you can plan your week with confidence
  • A supportive team environment where your bilingual skills are truly valued
  • Opportunities to gain hands-on experience with healthcare systems like NextGen and EPIC
  • Paid time off opportunities and a schedule that respects your evenings and weekends
  • Professional development and on-the-job learning in dental terminology and patient services
  • Employee assistance and referral programs to help you grow
  • Simple, friendly workplace culture that celebrates patient care and teamwork

Apply Now

Ready to start your next adventure as a Patient Services Rep? Let's get you moving forward!

Send your resume to [email protected] or call us at 408-441-9200 today.

Hashtags

#PatientServicesRepJobs #SanYsidroCAJobs #HealthcareJobs #UHCCareers #BilingualJobs #DentalFrontDesk #MedicalReceptionist #NowHiring #PatientCare #FrontDeskJobs